At Technox Store, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a 30-day refund policy and a 12-month replacement warranty. Unfortunately, we cannot offer refunds or exchanges beyond this period.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at info@technoxstore.com with your order number and details of the item you would like to return or create a return ticket through your TechnoxStore account. We will provide you with instructions on how to proceed with your return.
Once we receive your returned item, we will inspect it to ensure that it meets our return policy requirements. We will then send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
If your return is approved, we will process your refund and apply a credit to your credit card or original method of payment within a certain amount of days.
If you need to exchange an item because it is defective or damaged, please contact us at info@technoxstore.com.
We will replace the item if it is deemed defective or damaged, and we will cover the cost of shipping the replacement item to you. Additionally, Technox Store covers the return shipping costs for eligible returns.
Our products are shipped same day using USPS, FedEx, UPS, or DHL carriers. At Technox Store, we take pride in our commitment to providing exceptional customer service, and we are always here to help you with any questions or concerns you may have regarding our return policy.